专业要求:
学历要求:本科及以上
工作经验:不限
薪资待遇:面议
招聘人数:1
招聘对象: 社会人才
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工作地区: 上海 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Head of Online Savings Account, Retail Banking and Wealth Management HSBC China -(职位编号:0000CHDF)Retail Banking and Wealth Management (RBWM)Retail Bank Greetering and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will:-Be accountable for the targets and profitability of the product driving both revenue and cost savings initiatives.-Be accountable for the product and pricing strategy covering distribution, marketing and communication strategies-Lead the planning and execution of the OSA digital strategy that includes the development of effective end to end processes and seamless online customer journey.-Proactively drive product enhancements based on customer feedback and behavior and changes in regulatory policy and market competition.-Be responsible for alignment of system enhancement and journey optimization across all channels.-Be accountable for the initial and ongoing management of product risk and ensuring the necessary controls are in place.-Establish the ongoing opeartional model for new digital business and manage related operational teams.-Manage the relationship with external partners and vendors.-Collaborate closely with local business stakeholders, local risk & compliance, product, proposition, business operation, IT, Legal, FCC, etc. to streamline plan, build, test and launch of digital business. 职位要求:To be successful in the role, you should meet the following requirements-Bachelor degree or equivalent-Min. 10 years of Digital Experience-Experience or knowledge with Direct Bank is preferred-Experience in working in a Matric managed organization-Demonstrated knowledge of data center or data center products and hosting-Proven ability to manage third party partners both in partnership development when required, and ongoing partner management-Possess a blend of business and technical savvyability to drive strategy into action-An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen-Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation.-Customer focused, results based approach, able to deliver to deadlines-Demonstrates flexibly when addressing shifting or competing priorities.-Proven ability to influence large teams without direct leadership authority.-Bachelor's degree or equivalent preferable.-Strong Analytical and Presentation skills.-Energetic, positive attitude and team playerYou’ll achieve more at HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/VL/*Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
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工作地区: 上海 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Senior IT Infrastructure Delivery Manager HSBC China -(职位编号:0000CFE8)HSBC Operations, Services and Technology (HOST)HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will:The HBCN ITID Head is a key senior management position responsible for managing ITID relationship with its customers and stakeholders and directing the IT infrastructure roadmap for HBCN. HSBC in China is growing rapidly and it is extremely important and critical that proper solutions are put in place in a timely manner to support this growth. An efficient, seamless process to meet business requirements is essential, whether this means meeting the requirements via in-house, outsourcing or packaged solutions.The job holder will ensure strategic implementation across HBCN will be aligned to ITID's strategy and adapted to local business plans. The job-holder will provide professional strategic planning, operational and technical advice to HBCN working through virtual alignment on top of economic scale. Advisory and implementation areas will include contributing to the development of ITID strategy, portfolio rationalization, technical requirements, budget management, engagement of consultants, outsourcing, operational risk, governance and safety compliance.There is a need for professional, industry standard, consultancy/inter personal communication skills to ensure optimum portfolio performance, strategic planning and relationship management with the numerous internal customers groups across China.1. Lead all infrastructure shared service resources in HBCN and ensure all run and budgeted change initiatives are adequately resourced.2. Drive the infrastructure shared service units to deliver products in line with business requirements.3. Drive efficient and effective operation of all infrastructure and service management related run the bank and change the bank processes.4. Ensure the goals and strategy of the regional businesses are reflected in the infrastructure and service management related strategies and policies.5. Responsible for overall leadership and oversight of technical delivery within HBCN related to infrastructure and service management. As the Leadership face and ITID Infrastructure estate owner within HBCN, act as exemplar and role model for fast, agile and reliable performance that challenges the rest of ITID to aspire to.6. In addition to the delivery responsibilities the ITID Head acts as the primary interface between the country CIO and ITID1) Responsible for building the overall practice capability within HBCN, across all dimensions, including People, Process and Tools and will manage the interlock of key people management decisions between country and practice (e.g. pay and reward)2) Responsible for recruitment of specialist functional roles that work within regional shared services teams3) Supports Service Management & Infrastructure Practices to define and improve central practice frameworks, standards, processes and ways of working4) Responsible for evaluating effectiveness of frameworks related to the practices and capturing lessons learned from delivery teams.7. Within HBCN, provide infrastructure vision, enable innovation and promote the use of technology trends such as IAAS , PAAS, VPC combined with scalabiliy, elasticity, mobility, agility coupled with a deep understanding of customers' needs.8. Ensure that all stakeholders sign-up to the project pipelines and deliver to the agreed plan. Ensure compliance to ITID standard processes for order book management, project recording, tracking and reporting. Ensure strategies are implementable and agile.9. Assist the Business and IT with the understanding of ITID costs and through the promotion of ITID initiatives drive down the cost of ownership of the ITID Infrastructure estate.10. Contribute to strategic planning at a regional level, assist with shaping investment portfolios, ensure strategies are implementable and agile.职位要求:To be successful in the role, you should meet the following requirements:Local Job Requirements? Profile of services. Entity management of various ITID resources. For the sub-business / sub-function, across all geographies in which they operate: accountability for a number of tier 0 and tier 1 services (dependent on scale of role)personally computing for users within HBCN and accountable for ITID recharged to HBCN.? Internal and external relationships. Internal relationships extend to peers, and up to 2 levels in the organisation, across IT and sub-businesses/sub-functions. Influence vendor relationships within sub-businesses / sub-functions.? Regulatory. Own and authorise all material regarding ITID which is intended to be communicated to internal audit or external regulators on behalf or relating to the sub-business / sub-function.? CTB Portfolio. Signoff prioritization, acceptance and completion of work for the sub-business / sub-function.? Strategic input. Signoff party to all parts of sub-business / sub-function strategies within remitSignoff party to IT strategy.? Leadership and representation of ITID at various HBCN management forumsCertifications, Qualifications & Experience? Typically educated to degree level? Extensive experience in a managerial role within an IT or related field, including experience of managing a global function with a geographically dispersed team? Ability to build strong relationships and communicate with a wide spectrum of stakeholders? Excellent knowledge of the project lifecycle and group strategy? Understanding of business finance and experience of effective management of budgets and expenditure? Experience of managing large teams? Experience of managing 'c' level executives You’ll achieve more when you join HSBC.www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCHC/JC/* Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
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工作地区: 佛山市 学历要求:大专及以上性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 1
公司性质:私营企业公司规模:所属行业:银行
职位描述:
岗位职责: 1、服务于汇丰(中国)客户服务热线,致力于向客户提供全球性的卓越服务。 2、通过电话、电子等客服渠道向汇丰银行客户提供精准及令人满意的客户服务。努力了解客户的财务需求并提供恰当的银行产品或解决方案。 3、通过与客户/潜在客户的交流建立稳固良好的客户关系基础,针对客户的需求发现潜在销售机会积极主动为其提供分行面谈预约等商谈机会。 4、需要具备高度责任感,针对客户提出的问题要积极主动的采取措施帮助解决。遇到问题时需及时向上级汇报,在经理指引下学习与其他部门合作通力解决困难。 5、在汇丰一贯坚持的合规原则下完成各项工作内容,达成考核指标。 6、为金融市场的有序透明运作而努力,平等对待每一位客户。 岗位要求: 1、 大专及以上学历 2、 能适应通宵班工作 3、 能够在高压,快节奏的环境中工作 4、 普通话良好,有英文基础优先 5、 出色的沟通技巧,始终保持礼貌与友好 [详情]
我要投递简历